E-commerce Optimization-Take Your E-commerce Website to The Next level

What is the key objective of any E-commerce site - any type of product they sell, sell more of it. You core objective is that visitors visit your website and buy something of their choice. Every website’s page and the item is painted in order to achieve the end goal – your item is more and more selling. But what happens when your e-commerce website is not optimized as per the desired level?

Your Website takes a lot of loading time, speed is extremely slow, your product pages are not opening properly and as a result, you lose your valuable customers because your Ecommerce website is not optimized. Your business suffers a lot because your Ecommerce website is not optimized.
Optimization is a very important aspect of any E-commerce Business websites. In E-commerce optimization, there are several techniques like Optimization for Google, Bing, all the major search engines, Site Layout and Structure, Keyword Research, Optimized Content, PPC Campaign Management, Compelling Calls to Action.

Investing your budget in the right direction is a sure step to succeed, and to get your E-Commerce website search engine optimized is one of such investments. You may have a complete insight of your website optimization status with the help of Google Analytics. It will keep telling you the ups and downs in the status of your outreach to the target audience. You may check regularly updated keyword rankings record anytime. Detailed reports of the work we’re doing on the website and how effectively works are spent. You may have monthly video summary from your very own E-commerce optimization specialist reviewing the month’s E-Commerce activity and improvements. You may discuss any ideas or questions over phone or email with dedicated E-commerce specialists any time you want. When the E-commerce website is optimized and products are painted as desired the business will automatically reap profits.

For More Info please Visit @https://www.solzit.com

CRM for Lawyers & Legal Firms

Customer relationship management (CRM) is a term that refers to practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.

To be competitive today, Lawyers and legal firms must meet the expectations of both their customers and their shareholders, who expect constantly improving levels of service & engagement. The client relationship is key to any law firm and CRM provides you with a single place to manage your client relationship. CRM system is one of the best ways to improve a firms' ability to connect with customers.

Microsoft Dynamics CRM is one of the leading industry CRM solutions that can truly help individual lawyers & solicitors, and legal firms to take the customer engagement and automation to the next level while increasing your productivity and efficiency too.
Microsoft Dynamics CRM system can assist your organization in multiple ways by:

• Lead Tracking: Capture and define your Lead stages, qualify them, Auto assign leads to your team, track activities and close more deals. CRM allows you to use multiple criteria to segment clients and work with them accordingly.
• Client Intake: Improve and streamline client intake process making it simple and easy process that your clients will love.
• Comprehensive Account Management: Manage customers and contacts information in a single place. Multiple staff members can collaborate and track information for the accounts effectively.
• Activity Management: Dynamics CRM provides you with comprehensive activity management capabilities. Activities are used to record a specific type of communication, as well as the subject, time and details of that communication. Activities are actions such as emails, phone calls, meetings, appointments etc. Using activities helps you and your organization understand all of the communication your organization has had with each customer or prospective customer
• Time tracking and Invoicing: Most of the lawyers lose legitimate billing hours because of the proper billable time tracking system. Dynamics CRM system can help you track customer time and expense categorize them into billable and non-billable, eventually allowing you to generate invoices for billable time to end customer.
• Automate Case Management: Manage all your case data in a single place. Assign case ownership and track case progress with SLA and have reminders for important dates and events
• Document Management: Legal out of all the industry has a lot of paperwork and documents. Microsoft Dynamics CRM provides you with a native document management capability and is able to seamlessly extend to a dedicated document management tools like Microsoft SharePoint Online.
• Mobile Access: All of the above is useful when all (or most of the above) features are available to associates on a mobile device while on the field. Microsoft Dynamics CRM can be accessed over the web, tablets and on mobile (iPhone, Android) giving user complete flexibility.
• Dashboard and Adhoc Reporting: BI and Analytics is the future of CRM. Microsoft Dynamics 365 offers you customizable dashboards, powerful reports, and support for Power BI. It delivers comprehensive business information and user-friendly visualizations. Dynamics CRM enables people with various business functions to have dashboards and reports customized to their roles. Mid-level managers can have transaction reports and dashboards while the top management can have dashboards providing an overall view of the system.A key to successful reporting is “Adhoc Reports/Queries” that will enable the user to generate data and reports based on their own criteria.
• Data Audits: When you start using a solution that your organization is going to heavily depend on then you also need a way to track what happened with the data and who changed it and when. The CRM can allow you to track these changes for analysis, reporting and data audit purposes.
• Works the way you work: Getting everyone in your company on board to use CRM can be a challenge, but having something easy and the solution works with what your associates know can be icing on the cake. CRM solutions can work and integrate deep into Microsoft Office and Outlook which your associates can easily adapt.

Microsoft Dynamics CRM 365 can boost legal productivity, improve customer engagement and help you grow in a cost-effective manner.

Soluzione has enabled customers to transform their business processes using Microsoft Dynamics CRM 365. Feel free to have to reach out to us at info@solzit.com to know we can help you accomplish a simple yet comprehensive CRM solution.

SOLUZIONE'S SERVICES IS A PROMISE TO OUR CUSTOMERS

We at Soluzione, take pride in our work. Our work and products speak for itself, with over 200 many years of experience and over 50 satisfied clients, we strive to make you successful through solutions that simply work. Our teams are passionate and love what they do so you can be sure that you will be satisfied with all the services. Our offerings are: CRM Consulting

Soluzione is a technology consulting firm that implements and supports Dynamics CRM 365 solutions. Our offering caters to different customers, from the small businesses to enterprise-level, largescale implementations. We’ve learned from working with numerous customers, what it takes to make a CRM implementation successful.

Application Development Often software that suits your specific needs simply isn’t available in the market or is unviable. When packaged solutions and software aren’t sufficient or flexible enough for your business, Soluzione can custom-build to your specifications on alternative technologies and platforms.

Electronic Publishing Soluzione is emerging as Electronic Publishing provider. Experts in Scanning & Digitization of searchable formats of journals, books, delicate manuscripts, papers, etc. ultimately leading to a paperless digital office and library for students around the world. All the examination records including exam answer sheets, assessments and books can be digitized for transparency and easy access.

To see in detail and seek an estimate visit http://www.solzit.com/

Microsoft Dynamics 365 or Salesforce

The most important source of a competitive advantage is the one that can survive technology-fuelled disruption. CRM is about more than technology—it’s about customers. When choosing a Customer Engagement solution for your organization, the options are more and more focused on two choices - Microsoft Dynamics 365 or Salesforce. Both are mature solutions and recognized market and feature leaders.Below are the reasons why Microsoft Dynamics 365 clearly wins out over Salesforce.

Business Drivers

• Get most out of your employees and office investments - Employees in office are used to using Microsoft products and is part of life. As a Microsoft product, Dynamics gives you much more synergy with Office and other Microsoft technologies than Sales force could ever achieve. It delivers unmatched productivity due to Microsoft office integration.

Dynamics 365 CRM, for instance, can be seamlessly integrated with Office 365 to allow you to work right from within apps such as Outlook, SharePoint, and Yammer.

People are more comfortable with what they already know.  Getting everyone in your company on board to use CRM can be a challenge, but having something easy to use can be a distinct advantage.

• How important is Analytics? - BI and Analytics is the future of CRM. Microsoft Dynamics 365 offers you customizable dashboards, powerful reports, and support for Power BI for Office 365. It delivers comprehensive business information and user-friendly visualizations. When it comes to data visualization, Dynamics has a decisive edge over Salesforce. It inherits security and data privileges, supports charts, lists and iFrame panels and taps into real-time data.  Salesforce, in contrast, often needs to be manually refreshed and requires users to go to specialized pages to find their dashboards.Salesforce Analytics Cloud, a business intelligence software powered by Wave, leverages cloud and mobile technology to deliver more powerful and secure data, faster. Although it lacks data integration tools, there are various third-party solutions available on AppExchange. It further lacks extensibility and requires you to learn a proprietary language that can incur additional costs to rack up the monthly subscription.

Power BI is head and shoulders above anything Salesforce offers today. This bodes well for Dynamics because BI is destined to become the most important feature of CRM.

However, Dynamics CRM integrates with Microsoft Power BI that facilitates agile data analysis through self-service business intelligence analytics managed in the cloud for collaboration and sharing. It is a simple, all-in-one analytics solution to extract and transform functions, analyze capabilities and powerful data visualizations.

• Total Cost of Ownership - Microsoft Dynamics 365 CRM provides more value for less cost. One of the major cost is per user licensing. The cost per user for Dynamics 365 CRM is less than the cost of Salesforce CRM. With Dynamics CRM, you get more features at a more reasonable price- a better value. The enterprise edition of Dynamics CRM is approx. $ 115 per user/month while Salesforce is $ 150 per user/month.
  • Microsoft Pricing: https://www.microsoft.com/en-us/dynamics365/pricing
  • com Pricing: https://www.salesforce.com/in/editions-pricing/sales-cloud/

• Hidden Costs - There can be hidden cost that you may not foresee up front. Many of the features that are add-ons with Salesforce are either built in or available at a lower cost with Microsoft Dynamics 365 CRM. Example, additional Storage costs can also be very high with Salesforce. (For example, 1 gigabyte of storage costs around $250 with Salesforce, while the same amount of storage with Dynamics CRM would cost around $10.

When comparing these two products, make sure that you compare all the benefits, not just the costs. Example developer resource availability and cost. Microsoft solution offers better total cost of ownership (TCO).

• Complete Package - Microsoft’s strategy with Dynamics 365 umbrella is a more futuristic and complete package. Microsoft’s Dynamics 365 has powerful ERP integration capabilities, making Dynamics 365 ideal for companies looking for a platform that will enable them to flow data easily between the back and front office and track the customer experience from start to finish. Acquisition and social media integrations like LinkedIn has made the story even stronger.

So, if companies are looking at complete and futuristic platform package with the Dynamics 365 ERP-CRM integration, Microsoft has a leg up in the Salesforce arena, where Salesforce has dominated in CRM but hasn’t grabbed a foothold in the ERP space.

Technical Drivers

Apart from technical reasons like Dynamics 365 CRM integrates and works well with apps such as Office, Outlook, SharePoint, and Yammer and the technical resource availability for Dynamics CRM and related technologies there are some more areas that needs to be looked at.

Data Ownership and Accessibility - Salesforce and Microsoft have different policies when it comes to the data residing in your CRM system.  Depending on the plan, Salesforce charges extra for api access or backups of your data.  While with Microsoft the data in your CRM system is yours to do with as you please. Backups of your Microsoft CRM data are available upon request and api access to your data is included with your subscription.

Development Flexibility - Microsoft Dynamics 365 CRM employs universal programming languages (such as HTML, .Net, JavaScript etc.) which are more widely available. While Salesforce uses its own programming language (Apex). Companies usually don’t want to rely and depend on a particular programming language specific to one software.

Easy Integration – Developing integration with 3^rd party software is easy with the use of languages like Microsoft .Net, WebServices, REST API etc.

Power BI is head and shoulders above anything Salesforce offers today. This bodes well for Dynamics because BI is destined to become the most important feature of CRM.

Choice of Deployment - With Dynamics 365 CRM, you pick where and how to deploy it whereas Salesforce is only available through the cloud, and this one-dimensionality can greatly limit its use cases. With the power of choice in deployment, Microsoft Dynamics CRM allows you to implement in the cloud, on-premises, or have your solution privately hosted.

Your business is unique and circumstances change over time. Having the option to change could save you considerable time and expense.

For More Info Please visit @http://www.solzit.com/

Dynamics 365 Platform Overview-Soluzione IT Services

Dynamics 365 is an umbrella that unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Key components of Dynamics 365 are depicted below.

Dynamics 365 for Sales Sales force automation by bringing digital intelligence into each deal to better predict your customer’s needs—and deliver the personal attention that builds relationships and revenue.	Dynamics 365 for Customer Service  Improve customer service through a single, unified experience that delivers end-to-end service across every channel—earning customer loyalty and empowering agents.
Dynamics 365 for Marketing Unify sales and marketing to connect customer experiences. Bring your marketing content, data, and processes together with Dynamics 365 and Adobe Marketing Cloud—to deliver engaging customer experiences across all touchpoints.	Dynamics 365 for Customer Insight Engage your customers with intelligent insights. Understand your customers to better engage them through intelligent insights. Using Dynamics 365 with Microsoft Azure, transform your data into timely and relevant information, inferences, and predictions that help your business succeed.
Dynamics 365 for Project Service Run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience.	Dynamics 365 for Field Service Increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time.
Dynamics 365 for Finance and Operations Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern enterprise business application.	Dynamics 365 for Talent Bring your human capital management to the cloud for a mobile, employee-focused, strategic HR approach that helps you find and hire the right people, nurture success, and deliver high-impact, sustainable results.

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How to Access built-in sitemap in Dynamics 365

As a CRM developer, whenever I want to edit site map, I only having following two options available

1. Export the sitemap and edit xml manually and reimport it again.
2. Using some third party tool

First one requires very high technical skills and also there is a possibility of errors because of manual editing. Latter one is good option but it is not Microsoft supported.
Good news is now you can edit sitemap from Dynamics 365 UI itself. Microsoft added it in December 2016 release. You can access it by using following steps.

1.Go to “Settings” and click on “Customizations”


2.Click on “Customize the system” to open default solution. Alternatively you can open any solution which can contains “Site Map”


3.Click on “Client Extensions” and Select “Site Map” and click on “Edit” button present under Component Type dropdown.

4.That’s it, now you have built-in Site Map Editor Open and you can update Site Map. Don’t forget to publish your changes otherwise it will not reflect on Dynamics 365 UI.


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Is your Sales Team charged enough?

When the employees are not engaged at work, the organization is actually paying huge costs – low performance, dissatisfaction, and drop in the revenue. Usually organizations believe that the motivation can be brought in by incorporating monetary incentives in form of bonuses and rewards. However, this only works for a very short while and that too for very segmented audience.

The best way to motivate the team and that is by bringing in the fun and competition in the picture.

Microsoft Dynamics CRM which has been designed and optimized to manage the sales process of any organization has come up with a very creative solution “Microsoft Dynamics 365 – Gamification”, a solution for Microsoft Dynamics 365 that enables employees to participate in individual and team-based competitions and motivate them to achieve KPI’s by offering prizes, awards, privileges, and recognition.

The gamification solution has been designed with the very core mindset – engagement and fun. There are activities that involves people, make them collaborate and compete, increases their performance and makes them participate.

Microsoft Dynamics 365 Team has really thought through some engaging themes with the sports that are normally liked by people like baseball, swimming, cricket and so on. There are employees that participate and there are others who can watch and cheer them.

Organizations can see visible increase in productivity, turn around and enthusiasm of the employees. There is also a huge increase in the adoption of business processes and applications which normally people do not like to follow fully. Performance KPI’s are defined based on any work that is trackable by Microsoft Dynamics 365. This includes leads, opportunities, deals closed, specific products sold, cases resolved, call handle times, and so on.

If you are an organization that is focussed on engaging and optimizing your team performance, Microsoft Dynamics 365 is the way and Gamification is experience you’re your employees are waiting for.

Go on, bring on the Microsoft Dynamics Gamification, bring on the gusto!!